Mats and Rugs FAQs
How do the mats and rugs in this range differ?
Products have different purposes, materials and construction. Memory foam floor mats provide cushioning for floor-based routines, bathmats are intended for bathroom use, and standing mats are designed for standing areas. Compare the specific listing to choose the right type for your space.
How do I choose a size?
Measure the available floor area and compare the exact dimensions of the selected product and variant. Consider furniture placement, door clearance and the area you want to cover. Size names can differ between products.
How do I clean a mat or rug?
Cleaning methods vary by material and product. Follow the specific care instructions supplied with the item and check its listing before washing or using a cleaning product. Do not assume all mats have removable or machine-washable covers.
Can I use an underlay with any mat?
The Mellow Mat Underlay is designed for compatible Mellow Mats. Match the listed underlay measurements to your mat's size rather than treating it as a universal accessory for bathmats, standing mats or other rugs.
Where can I check delivery and return information?
Check the product listing and selected variant for current availability and preorder information. Read the Shipping and Refund policies for current delivery and return terms, and contact Sensory Assist if anything is unclear before ordering.